water ionizers -user troubleshooting

Water ionizers Trouble shooting

Please check out the following water ionizers troubleshooting suggestions before calling for an water ionizer repair .

Symptom  Possible cause   Resolution 
The display panel of the water ionizer does not light up. Is the power cord plugged in correctly to an active outlet?  *Plug the power cord in properly.
Switch does not work. * Is the power plug connected to the outlet properly? * Is the fuse on the back of the water ionizer blown? * Plug the power cord in properly. * Check the fuse on the back of the water ionizer alkalizer and replace it if necessary.
 Water does not flow out or the water ionizer unit has stopped functioning. * Is the source water valve line closed? * Is the source water line properly connected to the water ionizer? * Is the white water ionizer hose bent? * Is the input water pressure too low? * Is the main water supply turned on or is the line frozen? * Is the water ionizer filter clogged ? * Running the acidic water on Acidic Level 3 for 10+ mins. through the water ionizer? * Turn the water supply valve on. * Be sure the input water ionizer hose is connected properly. * Be sure the input water ionizer hose is not bent. * Replace the water ionizer filter. * If the water ionizer unit is leaking, turn off the water supply valve and contact customer service. * Replace the water ionizer filter. * Turn off the water  ionizer purifier alkalizer machine at the power switch for 5-10 minutes to allow for a reset period then turn the water ionizer and purifier back on.
Water is leaking from one water ionizer hose at the attachment to the water ionizer alkaline water machine * Check to see if the water  ionizer hose is disconnected from the water ionizer alkaline water machine   Connect the water ionizer hose snugly to the attachment to the water ionizer alkaline water machine.
 The ionized water or filtered  water has a strange odor or tastes bad. * Has the water ionizer alkalizer machine been unused for a long time? * Has the drain water ionizer hose been immersed in water?  * Let acidic ionized water flow through thewater ionizer alkalizer machine & water ionizer filters for 3minutes or more. If the water does not improve, replace the water ionizer filter. * Remove the drain water ionizer hose from water
Even though the water ionizer filter has been replaced, the water filter life indicator still shows no-life. * Did you reset the water filter counter?  * Reset the water ionizer filter by pressing the water filter replacement button
There is a strange noise coming from the water ionizer system. * Unknown. * Switch off and stop using the water ionizer system and contact customer service.

Calcium in ionized alkaline water When filling your cup with alkaline ionized water, white flakes are seen floating in the cup. * This large quantity of mineral flakes in the water may occur right after a filter change or first use of the water ionizer alkaline water machine. There is no problem with drinking this ionized alkaline water as it is mostly calcium which is not harmful to consume. When high alkaline ionized water is left in a container, the water will form a white film around the edges or on the bottom. The substance is CaCO2 – bonded calcium, which falls to the bottom of the container. If you prefer to not have this white substance in your water, adjust the water ionizer pH to a lower level which will reduce the possibility of calcium bonding. Calcium flakes form by bonding with molecular hydrogen which is abundant water ionizer gas generated in alkaline ionized water. The presence of calcium is a sign that the water ionizer alkaline water machine is functioning properly. If you would like to clean calcium out of any container, put a spoonful of vinegar in the container and fill it with water. Vinegar will dissolve the calcium. Leave the water in the container for 1 hour and shake the water out.

FEEL FREE TO CONTACT US FOR ANY HELP: +40758638401 Kindest Regards!

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