Tag Archives: water ionizer hose

water ionizers -user troubleshooting

Water ionizers Trouble shooting

Please check out the following water ionizers troubleshooting suggestions before calling for an water ionizer repair .

Symptom  Possible cause   Resolution 
The display panel of the water ionizer does not light up. Is the power cord plugged in correctly to an active outlet?  *Plug the power cord in properly.
Switch does not work. * Is the power plug connected to the outlet properly? * Is the fuse on the back of the water ionizer blown? * Plug the power cord in properly. * Check the fuse on the back of the water ionizer alkalizer and replace it if necessary.
 Water does not flow out or the water ionizer unit has stopped functioning. * Is the source water valve line closed? * Is the source water line properly connected to the water ionizer? * Is the white water ionizer hose bent? * Is the input water pressure too low? * Is the main water supply turned on or is the line frozen? * Is the water ionizer filter clogged ? * Running the acidic water on Acidic Level 3 for 10+ mins. through the water ionizer? * Turn the water supply valve on. * Be sure the input water ionizer hose is connected properly. * Be sure the input water ionizer hose is not bent. * Replace the water ionizer filter. * If the water ionizer unit is leaking, turn off the water supply valve and contact customer service. * Replace the water ionizer filter. * Turn off the water  ionizer purifier alkalizer machine at the power switch for 5-10 minutes to allow for a reset period then turn the water ionizer and purifier back on.
Water is leaking from one water ionizer hose at the attachment to the water ionizer alkaline water machine * Check to see if the water  ionizer hose is disconnected from the water ionizer alkaline water machine   Connect the water ionizer hose snugly to the attachment to the water ionizer alkaline water machine.
 The ionized water or filtered  water has a strange odor or tastes bad. * Has the water ionizer alkalizer machine been unused for a long time? * Has the drain water ionizer hose been immersed in water?  * Let acidic ionized water flow through thewater ionizer alkalizer machine & water ionizer filters for 3minutes or more. If the water does not improve, replace the water ionizer filter. * Remove the drain water ionizer hose from water
Even though the water ionizer filter has been replaced, the water filter life indicator still shows no-life. * Did you reset the water filter counter?  * Reset the water ionizer filter by pressing the water filter replacement button
There is a strange noise coming from the water ionizer system. * Unknown. * Switch off and stop using the water ionizer system and contact customer service.

Calcium in ionized alkaline water When filling your cup with alkaline ionized water, white flakes are seen floating in the cup. * This large quantity of mineral flakes in the water may occur right after a filter change or first use of the water ionizer alkaline water machine. There is no problem with drinking this ionized alkaline water as it is mostly calcium which is not harmful to consume. When high alkaline ionized water is left in a container, the water will form a white film around the edges or on the bottom. The substance is CaCO2 – bonded calcium, which falls to the bottom of the container. If you prefer to not have this white substance in your water, adjust the water ionizer pH to a lower level which will reduce the possibility of calcium bonding. Calcium flakes form by bonding with molecular hydrogen which is abundant water ionizer gas generated in alkaline ionized water. The presence of calcium is a sign that the water ionizer alkaline water machine is functioning properly. If you would like to clean calcium out of any container, put a spoonful of vinegar in the container and fill it with water. Vinegar will dissolve the calcium. Leave the water in the container for 1 hour and shake the water out.

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Water Ionizer cleaning with White Vinegar

Water Ionizer cleaning using citric acid / White Vinegar as water ionizer cleaner

 

Although AlkaViva water ionizer company(exclusive distributor of best brand water ionizer companies :  EmcoTech water ionizers (ex Jupiter Science) / Ionia water ionizers & BionTech water ionizers) have the most advanced water ionizer cleaning systems for electrode / water ionizer plates responsible for water electrolysis / ionization of water (MARC, DARC, DARC II , the water ionizer cleaning system  used in Samsung Vesta water ionizer, etc.) that prevent any mineral deposits / buildups from hard water on the water ionizer chamber platinum plates (the water ionizer chamber is the heart of any water ionizer!!) and makes AlkaViva water ionizers the most durable in the industry of water ionizers ( and  simply the best water ionizers on the market)  , because hard water mineral deposits can buildup on other parts or internal parts that are less critical , AlkaViva water ionizer repair / service department for water ionizers presents below  a simple method for internal water ionizer cleaning  using white vinegar/citric acid, that should be done periodically at home by any user who wants to protect his/her investment in a water ionizer.

If there is very little water coming out the water ionizer hose that drains into the sink (the grey acid  water ionizer hose), the water ionizer alkaline water machine may need cleaning because of mineral build-up on the water ionizer plates / electrodes.

This usually does not become an issue for until at least 12-24 months of water ionizer use.

The safest way to clean the water ionizer and alkalizer so as not to damage the water ionizer plates/ electrodes in the water ionizer chamber is to recirculate WHITE VINEGAR/citric acid through the water ionizer system using a small fish tank pump or small water-garden pump ($15 — $40).

Here is how to perform a water ionizer vinegar flush:

1. Unplug the Water Ionizer unit from the electrical outlet.
Remove as much water from the Water Ionizer and purifier by blowing through the silver water ionizer hose,  inlet water ionizer hose and acid ionized water hose  – please refer to water ionizer installation DVD for details.
Also remove the water ionizer filter and shake as much water from it as you can then replace the water filter. The water filter must be securely placed in the Water Ionizer for cleaning the water ionizer in this method – the water ionizer circuit must not be interrupted

2. Prepare a container of WHITE VINEGAR for the water pump.
Attach the INLET water ionizer hose to the water pump. Depending on the water pump you purchase, this may require some minor modifications so that the water ionizer hose will fit into the pump properly.
Submerge the water pump into the white vinegar.

3. Plug the small fish tank water pump or small water-garden pump in to the electrical outlet. (A GFI safety plug should be used for this in order to protect against electrocution).

4. Place both the silver water ionizer hose / tube and acid water ionizer hose into the white vinegar container so the entire water ionizer circuit system is recirculating.

5. At first, there may be very little flow through the silver water ionizer hose. However, as long as the slightest amount of vinegar is flowing through the silver water ionizer hose , the vinegar will eventually dissolve the calcium that is blocking the water from flowing out the water ionizer system .

6.Water Ionizer cleaning takes about  2-12 hours depending on how much calcium and other minerals have been deposited on the water ionizer platinum plates/ electrodes in the water ionizer chamber or on the water ionizer hoses that are in(ternal) the water ionizer circuit system .

7. Reattach the Water Ionizer hose to your water source and flush the water ionizer unit with clean water for 10-20 minutes to clean out the vinegar from the water ionizer system.

8. Begin using the Water Ionizer purifier and alkalizer again.

Calcium buildup on the water ionizer platinum plates / electrodes  in the water ionizer chamber causes the pH of the ionized alkaline water to drop because the source water is not coming in contact with the water ionizer platinum plates / electrodes. Once your Water Ionizer is cleaned using this method, the pH of the ionized alkaline water will be higher because the water is now coming in direct contact with the clean water ionizer plates/ electrodes.

Tip: You can also remove the silver water ionizer hose from the water ionizer unit and submerge it completely in the WHITE VINEGAR overnight to remove much of the calcium build up.

The reason for the calcium build up on the water ionizer alkaline side of the Water Ionizer alkaline water machine is because the high pH of the alkaline ionized water causes the minerals in the alkaline ionized water to precipitate out of the water and become displaced.

The water ionizer alkaline water machine must be unplugged from its power source while performing water ionizer vinegar flush in this manner.